Issue:
Attempting to SSH to the PowerChute Network Shutdown Appliance and receiving an error message stating that the connection has been refused.
Product Line:
PowerChute Network Shutdown Appliance for VMware
Environment:
PowerChute 4.x and 5.x VM running on a VMware ESXi host.
Cause:
SSH is not running.
Solution:
Note: All commands are in Bold Italic
Log in to the Appliance using VMware vSphere Client.
Check to see if SSH is running. The command is
systemctl status sshd
If the service is not running, run this command
systemctl start sshd
If you would like the service to start automatically with the VM, enter the command
systemctl enable sshd
When logging in as root, if the error "Access is Denied" appears, see Schneider ElectricFAQ000271236
Note: We recommend disabling SSH access when it is not required.
Released for: Schneider Electric New Zealand
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