Issue:
Yaskawa drives technical support

Product Line:
Yaskawa product

Environment:
Non-Schneider product

Cause:
Customer prefers to work with Schneider Electric Support but has a Yaskawa drive.

Resolution:
No, Schneider Electric can provide technical support for Schneider Electric products only.  For drive and soft starts, this includes the Altivar drives and Altistart Soft Starter families.

Released for:Schneider Electric New Zealand