Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
Connexium Network Manager returns PSM error for a Red Lion device.

Issue
Connexium Network Manager returns PSM error for a Red Lion device.

Product Line
Connexium Network Manager 2.0

Environment
Windows 10

Resolution
Running Connexium Network Manager on a network that contains any 'N-Tron Red Lion' devices could result in a PSM
error getting returned in the logging window.  The device will appear in the network diagram as a switch.

Typically, this should not be a problem but if it does occur, the reason is because the Connexium Network Manager
does not support any Red Lion devices.

The error is getting returned and the device is represented as a switch because a PSM (Product Specific Module) file
for the device cannot be found.

There is no method available for the user to update Connexium Network Manager 2.0 with a new PSM file.  New PSM files
can only be created by Engineering.

Schneider Electric New Zealand

Explore more
Range:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range:
  • Products Documentation
  • Software and Firmware
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Where to Buy?
  • Office Locations
  • Schneider Electric, PDL & APC Phone: 0800 741 303
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Conditions of Sale
  • Change your cookie settings