Issue:
After upgrading to Windows 10 Build 1903, Vijeo Designer V6.2 no longer launches and gives error code (0xc0150002).
Product Line:
Vijeo Designer (all versions)
Resolution:
Upon updating to Windows 10 Build 1903, Vijeo Designer 6.2 may fail to launch. The new update provided by Microsoft somehow disturbs the Microsoft Visual Studio 2005 SP1 C++ Redistributable libraries required by Vijeo Designer. The solution is to re-install the Microsoft Visual Studio 2005 SP1 C++ Redistributable libraries using the attached file installation package.
NOTE: Windows 10 build 1903 may also block running any file that did not originate from the Microsoft App Store. To workaround this, you will need to goto Settings->Apps->Apps & Features and change the setting for "Choose where to get apps" from "The Microsoft Store only (recommended)" to " Anywhere".
Please find the needed file attached to this FAQ document.
If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Released for: Schneider Electric New Zealand
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