1. Issue

In a virtual machine, user is able to see PLC M241 but not HMISCU via USB cable in SoMachine V4.3, how to fix the issue?

2. Environment

VMware and SoMachine V4.3.

3. Resolution

Normally it is caused by the USB compatibility setting in Virtual Machine, user can change the setting from USB 3.0 to USB 2.0, then the HMISCU Target can be detected in SoMachine V4.3.

Released for: Schneider Electric New Zealand