Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
PME9.0 CU2 SU1 - Security Update 1 breaks subscriptions by removing Subscriptionrenderer.exe

Issue
Report subscriptions not longer work after installing the Security Update 1.
Error message in System Log:
"Error occurred while processing subscription ID: 1 schedule ID: c6640f1f-3def-4178-813a-8802ada81b3a"


Product Line
Power Monitoring Expert 9.0 - CU 2 - SU1

Environment
Report Subscription

Cause
Running the Security update 1 on a PME9.0 CU2 system breaks subscriptions because it removes SubscriptionRenderer.exe and the associated config file from the System\bin folder.

Resolution
Place the two files present in the zip attached in the PME system\bin folder.

Additional Note
This issue has been resolved by the re-release of the PME 9.0 SU1 on June 10th, 2020.

Schneider Electric New Zealand

Attachment(s)
Subscriptionrenderer and Config 9.0CU2.zip [10.78 KB]
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
  • Products Documentation
  • Software and Firmware
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Centre
  • Where to Buy?
  • Office Locations
  • Schneider Electric, PDL & APC Phone: 0800 741 303
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Conditions of Sale
  • Change your cookie settings