Issue
PM5500's not downloading onboard logs
Product Line
Power Monitoring Expert 8.2
PM5500 series meters
Environment
Web Application
ION Reporter
Cause
DataLog Recorder states were being rolled back upon network router restarts and communications loss.
Resolution
A new driver was released for the device type in Power Monitoring Expert 8.2. Contact Technical Support for updated device driver download.
Released for: Schneider Electric Saudi Arabia
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