Issue:

Why is my Schneider OffGrid Portable Power Station's output turning off after some time?

Product Line:

Schneider OffGrid Portable Power Station

Environment:

All models and serial numbers

Resolution:

Please refer to the parameters below that are set to the PPS.

• The AC output sockets will automatically turn off after 10 hours if the connected load is < 5W
• The AC output sockets will automatically turn off when the battery level is < 5%
• The USB-A and USB-C ports will automatically turn off after 10 hours if the connected load is < 1W
• The car ports will automatically turn off after 10 hours if the connected load is < 1W

Note: These parameters are fixed and cannot be changed.

Should you have further concerns, please reach out to your local Customer Care Center at https://www.se.com/ww/en/work/support/

Released for: Schneider Electric Saudi Arabia