Is a Line Contactor ahead of the soft start required as referred to in the...

Issue: Is a Line contactor required ahead of the soft start? Product Line: Altistart 22, ATS22 Environment: All models and serial numbers Cause: None Resolution: The purpose of the line contactor is...

How to upload a pre configured CID/IID file to a MiCOM relay?

Issue Cannot upload a pre configured CID/IID file to a MiCOM relay. Product Line MiCOM Relays Environment IEC61850 communications Cause MiCOM relays expects a MCL file for IEC61850 configuration...

What is the default user name and password for the Advantys STBNIP2212,...

The default user name is USER and the password is USER and they are case sensitive

SEPAM Series 40 and 50 Wiring Diagram

Issue Need the wiring diagram for the SEPAM 40 and 50. Product Line SEPAM Series 40 SEPAM Series 50 Resolution Attached is the wiring diagram for the all SEPAM Series 40 and 50.

What is the pinout for the TSX 17 plc programming cable?

The reference number for the programming cable is TSX17 ACC PC. The programming port of the TSX 17 plc's is RS485 link, therefore a RS232/485 converter is needed. This cable is very difficult to...

How do I increase starting torque on an ATV630 series drive?

Issue: Insufficient torque to start motor. Product Line: Altivar Machines, ATV630 series drives Environment: All models, All serial numbers. Cause: Unexpected behavior, motor stalling. Resolution:...

Can I mix C10, C69 with V66 batteries in a Symmetra PX battery frames?

Issue: Can I mix C10, C69 with V66 batteries in a Symmetra PX battery frames? Product line: Symmetra PX1 & PX2 Environment: All models/ Serial number Cause: APC By Schneider uses multiple vendors...

What is default IP address of a M221 PLC?

The IP address by default is 10.10.x.x. The last 2 fields in the default IP address are composed of the decimal equivalent of the last 2 hexadecimal bytes of the MAC address of the port. The MAC...

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Learn more through our Generic Knowledge FAQsGeneral Knowledge
Insulation Resistance Testing and Humidity

Issue: How does humidity affect insulation resistance testing results? Product Line: Circuit Breakers Environment: Molded case and insulated case breakers Resolution: High humidity can drastically...

What’s AC-3e rating means and what’s their application ?

AC-3e rating is the capability of the contactor for starting and switching off high efficiency squirrel cage asynchronous (IE-3/ IE-4) motors during running and reversing operations, which have...

Voltage, Current and Resistance Explained

Issue: How do I remember the relationship of voltage, current and resistance in an electrical system? Environment: N/A Solution: Voltage (unit of measurement - volt) is like the water pressure in the...

How to check the network by the PING command

On your PC, select the Window's [Start] button → [All Programs] → [Accessories] → [Command Prompt]. In the Command Prompt, enter "ping (the destination IP address)" and press ENT key....

How to establish the communication with S7-1500 PLC if using TIA Portal...

In PLC side: 1.Use TIA Portal V11-V16 to configure the PLC communication settings. 2.Select the PLC and enter the correct version of the firmware (We can check for the firmware version of the PLC in...

What are the effects of dV/dt on a Motor when using a VSD?

As there is an impedance mismatch at the termination of the motor cable to the motor, there will be a reflected wave which travels back along the motor cable causing overvoltage’s. Overvoltage’s on...

How to disable the system error popup window in Vijeo Designer?

Please refer to the setting in the following picture: The setting gives you the option to turn system error window on or off. Select Yes to show system error message window on the panel at runtime....

Troubleshooting a Geo SCADA License Dongle that has Stopped Working

If Geo SCADA does not recognize a dongle that was previously functioning properly (after upgrading or migrating to a new PC), these instructions can help. This issue might arise for a number of...

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