Native serial shutdown on Microsoft Windows OS
Issue:
Unable to configure Native serial shutdown on Microsoft Windows.
Product:
Native serial shutdown
Environment:
Microsoft Windows Vista, Windows 10, 11, Windows server 2016, 2019, 2022, 2025
Cause:
Microsoft has removed the serial UPS support from its operating systems.
Solution:
For Smart-UPS switch connection type and use USB, or install PowerChute Serial Shutdown.
For a Back-UPS switch connection type and use USB, or install PowerChute Serial Shutdown.
Released for: Schneider Electric Thailand
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales inquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Center
Find support resources for all your needs, in one place.