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Template v.2.6.0.0.7 Missing List of Registers

Issue:

Symptoms are only present in ION Setup. When editing some Demand, Energy, or Waveform parameters, the following error message occurs:

Missing list of registers. Recommend that you edit the register list.

Error that occurs for the issue

Product Line:

ION Setup

ION8000 series

ION8300

ION8400

ION8500

Cause:

In the “FAC1 Template” setup register, V2.6.0.0.7 was misspelled as v2.6.0.0.7 by the template designer. This change in the case of ‘V” was enough to cause ION Setup to not recognize the template properly.

Resolution:

Download a new template

Workaround:

  1. Go into advanced mode of ION Setup.
  2. Go to the Factory Module.
  3. Find “FAC1 Template” on the setup registers tab.
  4. Click Edit
  5. Change the small 'v' to an uppercase 'V'
  6. Select OK to save change

Image of Changed V for FAC1 Template

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