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WSOS V5 crashes after installation

Issue
When WSOS is double clicked, the application crashes with the error:

Stopped Working


Application Event Viewer

Environment
Windows 7 64 bit OR 32 bit

Cause
The application crashes due to missing MSXML package

Resolution
The software requires that MSXML 4.0 Service Pack 3 be installed on the system

Below is a link to download the compatible version of MSXML from Microsft's website:
https://www.microsoft.com/en-us/download/details.aspx?id=36292

Schneider Electric Thailand

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