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Search FAQs

How to disable FTP on an EGX300 gateway

Issue
A user would like to disable the internal FTP server on an EGX300 gateway.

Product Line
EGX300

Environment
EGX300 as an FTP Server

Cause
A user may need to disable FTP on TCP port 21 due to security requirements.

Resolution
1. login to the EGX300 webpage by entering the EGX300 IP address into a browser address bar.
  • The default login credentials:
    • Username: Administrator 
    • Password: Gateway
2. Click on the Setup button
3. Click on the Ethernet & TCP/IP option

4. Click on Advanced
5 Select Disable on FTP server drop down


6. Click Apply

The EGX300 internal FTP server is now disabled.