Issue
The ComX is not connected to the remote platform
Product Line
Com'x
Resolution
The ComX is not connected to the remote platform
Product Line
Com'x
Resolution
- Confirm there is no proxy presently configured. If a proxy is configured, consult your network administrator.
- Validate GPRS Signal is at minimum 3/4 on the ComX Web page. If signal is below this level, increase signal via an external antenna.
Released for: Schneider Electric Thailand


Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales inquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Center
Find support resources for all your needs, in one place.