How can we help you today?

Why does the Magelis HMI tell me to change my password when I log in?

Issue:
User credentials are invalid as soon as the HMI application is downloaded and need to be reset on first use.

Product Line:
Vijeo Designer (all versions)

Resolution:
In Vijeo Designer, there is a feature called Password Management. If this feature is used, and password expiry is turned on, your password will expiry in two cases:

1) At first login and
2) After the defined time has elapsed.

You will need to change your password in the runtime with the user manager part or redownload the application again with the Password Management feature turned off. When making changes to the security settings in your Vijeo Designer project, always ensure to check the "Delete All-Runtime Data" check box to override the preserve runtime data setting at download time.

Schneider Electric Thailand

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and an expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Center
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings