Browse FAQs

Java IE 11 cannot access the web pages on a TCSEGDB23F24FA

Published date: 03 April 2018

Goals and Symptoms
Web Bbrowsers using Java IE 11  cannot access the web pages on a TCSEGDB23F24FA modbus Plus Proxy module.

Facts and Change

Causes and Fixes 
Web browsers using Java Runtime 11 does not allow access to the web pages of the TCSEGDB23F24FA Modbus Plus Proxy.
As a result, the setup for the module cannot be configured.

To access the web pages, the IP address of the module must be excluded from the Java Runtime security.
The following steps can be used to exclude the IP address by making an exception to the Java security
  • Opem the Control Panel.
  • Double click on the Java icon.

  • Click on the 'Security' tab.
  • Clickon 'Edit Site List.

  • Clickon 'Add'.

  • Type in the IP address for the module of  (i.e,  ) in the textf field that appears.
  • Click on OK.


Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.