How to show the diagnostic information in Vijeo Design'Air ?
The goal of this article is to explain how to enable the diagnostic information mode in Vijeo Design'Air.
The 'Show diagnostic information' function has been implemented to help the support team to investigate the customer case.
The article is applicable for Vijeo Design' Air v1.10.2 or more
To display the additional information, please reach the Vijeo Design' Air settings menu then enable the 'Show diagnostic information' mode :
- Without any diagnostic information mode :
- With diagnostic information mode :
User needs to take a screenshot to save the additional information.
Released for: Schneider Electric Thailand
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales inquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Center
Find support resources for all your needs, in one place.