How can we help you today?

I do not see data in my widgets for Facility Expert Energy

If you do not see the data in the widgets, first you need  to check the following factors:
1) Energy parameters in Com'X are selected for logging and publication (example picture shown below for logging and publication check boxes selected)

measurements

2) You have not tagged the meter as "Main Meter" .Only meters tagged as "Main Meters" will show the sites Energy consumption .You also need to tag the option "Monitor energy consumptions for this device" so that it is treated as Energy meter .(example shown below)

settings

3) Also ensure to select the Commodity as "Electricity" as shown in above pic

Schneider Electric Thailand

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and an expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Center
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings