How can we help you today?

Why does the connection status LED stay gray when updating the ATV930 or ATV630 Drives firmware using the EADM software tool?

Issue:

What do the status LED colors mean when updating the Process Drives firmware using the EADM software tool?

Product Line:

EADM tool with ATV630, ATV930 or ATV340

Environment:

All

Cause:

Status indicator LED meaning

Resolution:

There are three colors for the status:

-    Green – Drive reachable and logged-in

-    Yellow – Drive reachable and not logged-in

-    Gray – Drive not reachable (drive power off / disconnected)

EADM file 1

EADM file 2

Schneider Electric Thailand

Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and an expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Center
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings