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VMs are not available in the PowerChute priority list.

Issue:

VMware VMs are not shown in the PowerChute priority list.

Product:

PowerChute Network shutdown

Environment:

VMware vCenter Server

Cause:

The VMs have been added to a VMware resource pool.

In the example below, VM AlmaLinux9A and Azure23HCI have been added to resource pool 1

vCenter Server list of VMs

When viewing VMs in the PowerChute priority list, the AlmaLinux9A and Azure23HCI are not displayed.

PowerChute UI not showing the resource pool VMs

NOTE: VMs added to a resource pool will be powered off along with unprioritized VMs.

Solution:

To prioritize VMs that have been added to a resource pool, create a vApp or vApps within the resource pool and add the VMs to the vApp(s)

In the example below, we have created a Test vApp within the resource pool and added the two VMs to that vApp. The vApp has been added to a high-priority group in PowerChute so the VMs will be shutdown last and started first.

PowerChute showing the vApp that was added to the resource pool

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