Upgrading NBRK0250A to firmware 3.4.2.3 deletes existing rack users.
Issue:
Upgrading NBRK0250A to firmware 3.4.2.3 deletes existing rack users.
Product Line:
NetBotz
Environment:
NetBotz 250A
Rack access.
Cause:
Upgrading a NetBotz NBRK0250A to firmware version 3.4.2.3 that has existing rack access users causes those users to be deleted.
Resolution:
Please do not upgrade to firmware 3.4.2.3. It will be removed from the software downloads page.
If you have upgraded, you will need to recreate the users.
Please do not downgrade the NetBotz NBRK0250A after upgrading to 3.4.2.3 as it may cause the rack access pod to be removed from the UI as per FAQ000281291
Released for: Schneider Electric Thailand
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales inquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Center
Find support resources for all your needs, in one place.