How to reinstall the Digital Module after it has been accidentally removed from the EPC software?

Question

Accepted Answer

1. General Information & Initial Checks

Checking the Module: You can easily verify the digital module installed in your Micrologic X. Please refer to this demonstration video for guidance: https://www.youtube.com/watch?v=9BHznH5oTOc
Checking the Delivery Email: If you have previously purchased or installed the digital module, the user guide states that you should have received a delivery package email from dsc-no-reply@verified.se.com. Please check your Inbox, and if it is not there, kindly check your Junk mailbox.

2. Restoring a Previously Purchased Digital Module

Question: Is it possible to restore or reload a previously purchased digital module without purchasing it again?
Answer: Yes. If the Digital Module was purchased previously, you can access the download file by clicking this link: https://digitalpackage.schneider-electric.com/dpb?lang=en. (This link is also available on page 38 of document DOCA0102EN-12).

3. Reinstalling the Digital Module

Question: How can the module be reinstalled after it has been accidentally removed from the EPC software?
Answer: Please refer to and follow the digital module installation process detailed on page 38 of the user guide.

4. Retrieving or Regenerating the Activation/License Code

Question: Is there a way to retrieve or regenerate the required activation/license code?
Answer: Please refer to the initial check mentioned above; kindly check the specific email account that you used during the ordering process to find your code.

Released for: Schneider Electric Thailand