Issue:
A user wants to locate all, or the latest, versions of ION meter firmware and templates and Powerlogic meter firmware.

Product Line:
ION meters
Powerlogic meters

Environment:
Meter firmware and template files

Cause:
A user may not be able to locate specific versions of firmware and templates that are not available externally.

Resolution:
ION and Powerlogic meter firmware is available on the Schneider Electric website in the "Downloads" section:
https://www.se.com/us/en/download/

For information on upgrading the firmware or template on an ION meter with ION Setup, reference the following knowledge base article:
Video: How to upgrade firmware on an ION meter with ION Setup

For information on upgrading the firmware or template on a PowerLogic meters using DLF-3000, reference the following knowledge base article:
Video: Firmware upgrade on a PM800, PM5000, PM200, PM700, CM4000/T, CM3000 and CM2000 series meters using DLF-3000

Some older versions of firmware may not be found in the above locations. Contact hardware support for additional firmware.

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