" landing-cards-prop="{"getGk":[{"Title":"什麼是邊緣運算?","UrlName":"FAQ000219450","LastModifiedDate":"08/04/2026","products":"APC Back-UPS, Back-UPS BI, Back-UPS CS","score":2,"firstpublisheddate":"10/08/2021","answer":"邊緣運算具有數據徵集與控制的功能、可以儲存高頻寛需求的內容，並且能更接近終 端用戶的應用程式。邊緣運算被插建到一個網際網路或專用網路的邏輯端點上，做為 更大雲端運算體系的一部分。"}],"getPv":[{"Title":"Video: How to configure Data Manager access in Vijeo Designer","UrlName":"FA378498","LastModifiedDate":"11/06/2026","products":"Vijeo Designer","score":1.0540701128936423,"firstpublisheddate":"04/07/2019","answer":"

Issue:
Looking for a guide for setting up Data Manager access in Vijeo Designer

Product Line:
Vijeo Designer (all versions)

Resolution:
For an HMI programmed with Vijeo Designer, it is possible to connect to it using the Vijeo Designer Data Manager to retrieve logged data. The data can be from any of the available storage devices (Main Drive, Secondary Drive, or Optional Drive). To be able to connect with the Vijeo Designer Data Manager, the Vijeo Designer application installed on the HMI must be configured accordingly. 



To allow Vijeo Designer Data Manager access, we must first follow this procedure:

1) Create a Security Group (if you do not already have one)
2) In the Security Group settings, set the Data Manager Security access to one of { Read Only, Read/Write, Read/Write/Delete }
3) In the Property Inspector of the Security node in the Navigator, choose "Use Security" for Data Manager Security.
4) Create a Username and Password for the Security Group (if you do not already have one).
5) Download the new Security Settings to the HMI. Ensure to check the checkbox "Delete All Runtime Data" to overwrite the existing Security settings on the HMI.

Once the application is downloaded to the HMI, we can now setup a connection in the Vijeo Designer Data Manager Tool to connect to the HMI to retrieve logged files. To setup a connection follow this procedure:

1) Launch the Vijeo Designer Data Manager Tool from the Windows Start Menu. It is found under the Schneider Electric folder for Windows 10 and under All Programs\\Schneider Electric\\Vijeo-Designer 6.2\\Tools for Windows 7
2) In the drop down menu choose "New Target Connection" and press the "Create" button.
3) Give the connection a name and chose the connection method. 
4) Enter the username and password of the user with Vijeo Designer Data Manager access privileges.
5) Save the password and select the Data Location.
6) Save the connection settings.
7) In connections drop down, select the newly created connection made at steps 2-6
8) Press the Next button to connect.
9) Select to Retrieve Files and press Next.
10) Select the types of files you wish to retrieve.
11) Select an output folder for the retrieved files to be stored under.
12) Press the "Retrieve" button.

At this point, the Vijeo Designer Data Manager will retrieve the selected data from the HMI.

\n"},{"Title":"Video: Firmware upgrade on a PM800, PM5000, PM200, PM700, CM4000/T, CM3000 and CM2000 series meters using DLF-3000","UrlName":"FA237920","LastModifiedDate":"29/04/2026","products":"PM5000 series, PM8000 series, ION7550/ION7650, CM4000 series","score":1.0101010101010102,"firstpublisheddate":"10/12/2014","answer":"

Issue
How to upgrade the firmware on a PM800, PM5XXX, PM200, PM700, PM600, CM4000/T, CM3000 and CM2000 series (PowerLogic) meter.

Product Line
PM600
PM700
PM800
PM5000
CM2000
CM3000
CM4000

Environment
Firmware Upgrade

Cause:
Customer would like to know how to access and download firmware on various meters.

Resolution
*Warning: The firmware utilities listed here can cause permanent damage to your product if applied incorrectly. Before downloading any firmware updates, verify the firmware you are downloading is appropriate for the specific model number of your product. If you have any doubts, contact Technical Support for guidance.* 

*Warning: Devices should be disconnected from all monitoring software before performing a firmware upgrade*

​Helpful Information: 
OS - Operating System
RS - Reset System
DL - Download System
LL - Language Library

Reference the embedded video and attached documents for detailed instructions when using DLF-3000 to upgrade CM4000, PM800, and PM5000 series meter firmware.

The attached procedure is specific to upgrading firmware on the PM800 and PM5000 meters, however the concept and guidelines will be similar for the following meter types in the PowerLogic family:
CM2000 Series
CM3000 Series
CM4000 Series
PM600 Series 
PM800 Series
PM5000 Series

\n

• To upgrade a CM4000/4250, load the firmware files in the following order using DLF-3000:

\n

1 - CM4_DL_00000.fw
2 - CM4_OS_00000.fw
3 - CM4_LL_00000.fw

If it is a CM4000T, install CVMT_OS_XXXXX.fw after upgrading the CM4_LL_XXXX.fw file.

\n

• To upgrade CM3000 series, load the firmware files in the following order using DLF-3000:

\n

1 - CM3_DL_00000.fw
2 - CM3_OS_00000.fw
3 - CM3_LL_00000.fw

DLF-3000 software:
DLF3000 Download *It is important to note that you need to right click and run DLF3000 as an administrator.*

CM2000 (v17.011):
PowerLogic CM2000 (CM2) Firmware version 17.011 (FA221408)

CM3000 (v15.030):
CM3 DL 12.200
CM3 OS 15.030
CM3 LL 14.170

CM4000 (v16.010) and CM4 CVMT OS_11.210:
CM4 DL 13.000
CM4 OS 16.010
CM4 LL 14.170
CM4 CVMT OS 11.210
​​​​​
PM210 (v3.150):
PM210 firmware

PM600 Firmware:
PM600 OS 23.102

PM710 (v3.150 and v3.160):
PM710 firmware (V3.150)
PM750 firmware (V3.160)

PM800 Series meter (v12.700):
PM800 firmware

The following link is to the latest firmware for a PM5100 Series meter (v2.1.1 and v2.2.1):
PM5100 firmware

Firmware version 2.xx is not compatible with firmware version 1.xx. The following link is to the latest V1.xx firmware for a PM5100 Series meter (v1.5.4 and v1.6.4):
PM5100 V1 firmware

PM5300 (v2.1.1 and v2.2.1):
PM5300 firmware
Firmware version 2.xx is not compatible with firmware version 1.xx.The following link is to the latest V1.xx firmware for a PM5300 Series meter (v1.5.4 and v1.6.4):

PM5300 V1 firmware

PM5560 Series meter that used DLF-3000 for the upgrade (v1.01.0):
PM5560 firmware *All future upgrades past v1.01.0 use the FTP server for the upgrade. See firmware upgrades - PM5500 or follow FA299853.*

"},{"Title":"Video: How can an ATS48 be connected to and configured with SoMove?","UrlName":"FA367975","LastModifiedDate":"22/04/2026","products":"Altistart 48","score":0.010101010101010102,"firstpublisheddate":"15/07/2019","answer":"

Issue:
How can an ATS48 be connected to and configured with SoMove?

Product Line:
Altistart 48

Environment:
All

Cause:
ATS48 Soft Starters can be configured with SoMove 

Resolution:
1) Download the latest version of SoMove FDT here:
https://www.se.com/en/download/document/SoMove_FDT/

2) Download the latest version of Altistart DTM here:
https://www.se.com/en/download/document/Altistart_DTM_Library/

3) To connect the Altistart to your computer (RJ45/USB),
you need to order the Schneider Electric Modbus Serial Cable (RJ45/USB), code = TCSMCNAM3M002P
https://www.se.com/en/product/TCSMCNAM3M002P/

4) watch the video

\n
\n\n

 

"},{"Title":"Video: Licensing Guide for PME 7.2 - PME 2020","UrlName":"FA225923","LastModifiedDate":"22/04/2026","products":"Power Monitoring Expert 9.x, Power Monitoring Expert 8.0","score":null,"firstpublisheddate":"11/03/2014","answer":"Issue
How to activate licenses after installing Power Monitoring Expert (PME) and Event Notification Module (ENM) 

Product Line
PME 7.2
PME 8.x
PME 9.x
PME 2020
Event Notification Module 8.3.x

Environment
Floating License Manager
License Manager

Cause
A user may not know where to find information that describes the license activation process for PME or ENM

Resolution
PME and ENM licenses can be activated using both online and offline methods.

Please find "PME Licensing Guide v1.6.pdf" attached at the bottom of this article, which outlines the following contents:\n

• Introduction 
• PME Trial License 
• Activating Licenses\n\t
  • Online activation (preferred method)     
  • Offline activation 
  \n\t
• Appendix A: Key terms 
• Appendix B: Licensing Considerations \n\t
  • Client licensing 
  • Licensing when reinstalling PME
  • PME and PowerSCADA Expert (PSE) on the same machine
  \n\t
• Appendix C: Troubleshooting \n\t
  • Untrusted licenses 
  • License Manager settings
  • Management Console 
  • Registration popup
  • Enterprise License server port  
  \n\t
• Appendix D: Removing the Trial License 

\n

The procedures for the license activation methods can also be found in the "Help" section of the "Schneider Electric Floating License Manager" in the "Activation Methods" Section:




Also, there are 4 videos below that outline the Activation/Return process for both Web and Web Portal methods.


Activating Power Monitoring Expert Licenses by Web:




Activating Power Monitoring Expert Licenses while offline:




Returning Power Monitoring Expert Licenses by Web:




Returning Power Monitoring Expert Licenses while offline:




To Remove the PME Trial License:

\n\n"},{"Title":"Video: Data Center Expert | Monitoring an APC device with SNMPv3 after it was discovered using SNMPv1.","UrlName":"FA158442","LastModifiedDate":"22/04/2026","products":"Data Center Expert, Network Management Cards","score":null,"firstpublisheddate":"10/08/2012","answer":"Issue:
Monitoring an APC device with StruxureWare Data Center Expert using SNMPv3 after it was discovered using SNMPv1

Product Line:
StruxureWare Data Center Expert (DCE)

Environment:
- StruxureWare Data Center Expert (firmware >= 7.0)
- APC Network Management Cards (all versions)

Cause:
Changing monitoring protocol from SNMP version 1 to SNMP version 3.

Resolution:

\n

You can change the protocol the DCE server uses to monitor APC devices discovered as SNMPv1 to SNMPv3.

\n\n

NOTE: You can change the protocol only on APC SNMPv1 devices that support SNMPv3. For information about whether an APC SNMP device supports SNMPv3, consult the device documentation. Before you begin, it is recommended to view and confirm the devices you want to convert from SNMPv1 to SNMPv3 in the "Device Scan Settings" display, accessed from the SNMP Device Communication Settings option in the Device menu.

1) Open the DCE Client and go to: Device Menu > APC SNMP Device Configuration.

2) Select Standard Device Configuration, then Configure Devices.

3) Select a device you would like to switch to SNMPv3 and then select Retrieve Device Settings.

4) If the device settings pull in, select next.  Otherwise, check the Device File Transfer Settings, and then attempt to Retrieve Device Settings again.

5) Check the boxes for the devices you wish to configure for SNMPv3 and select Next.

6) Expand the SNMPv1 Settings section, check the box for Access and set the value to Disabled.
NOTE: Ensure to only check the box for Access and not the other SNMPv1 Settings.

\n\n

7) Expand the SNMPv3 Settings section, check the box for Access and set the value to Enabled.

8) Expand Authentication options 1-4, check the box for the one you would like to use.  Edit the SNMPv3 options.
NOTE: The security settings on some target devices might require setting user passwords, authentication phrases, and encryption phrases manually at the device user interface.

\n\n

9) Click Finish and a Device Configuration Status pane will come up and show you the status of the configuration change.

NOTE: The configuration status will show as Incomplete Configuration, as DCE is unable to verify the changes due to security reasons.  You can view additional details by right-clicking and then selecting Show Configuration Results.  An actual value of "Not Supported" means that DCE is unable to verify the changes were successful due to NMC security restrictions.

NOTE: You can verify that the device is now using SNMPv3 by going to: Device > SNMP Device Communication Settings > Device Scan Settings. It has been seen in some instances that DCE may not set the scan settings to the proper protocol (SHA, AES, etc.). This can be corrected manually on this Device Scan Settings page.

It may take up to 15 minutes or more to actually change these settings so you may want to disable off-line alerts while you are attempting this procedure. You may also want to select smaller groups of devices to which you want to push these changes as large configuration pushes can take a great deal more time.

\n\n

 

"},{"Title":"Video: How to reset 'Supervisor' account password in Power Monitoring Expert (PME)","UrlName":"FA345600","LastModifiedDate":"22/04/2026","products":"Power Monitoring Expert 9.x, Power Monitoring Expert Building Edition, Power Monitoring Expert Healthcare Edition, Power Monitoring Expert 8.0, Power Monitoring Data Center Edition","score":null,"firstpublisheddate":"19/04/2018","answer":"

Issue
User would like to change or reset the supervisor user password in PME.

Product
Power Monitoring Expert 8.2
Power Monitoring Expert 9.0
Power Monitoring Expert 2020
Power Monitoring Expert 2021 
Power Monitoring Expert 2022
Power Monitoring Expert 2023
Power Monitoring Expert 2024

Environment
Control Panel

Resolution
The supervisor user in PME can be changed with the following process.

\n

1. Open Control Panel
2. Select "Uninstall Program" or "Programs and features" depending on the view in Control Panel
3. Select Power Monitoring Expert and click the "Change" button or right-click on Power Monitoring Expert and select "Change" from the options
4. Click on "Reset Accounts"
5. On the Supervisor Account page select Change Password and enter the desired password
6. After the password is entered, select next for the rest of the steps to allow the change to be made unless the Windows or SQL Accounts(FA407784) need to be reset in the following steps

\n

 

"},{"Title":"Video: How to register an ION service","UrlName":"FA235300","LastModifiedDate":"22/04/2026","products":"Power Monitoring Expert 8.0, Power Monitoring Expert 9.x","score":null,"firstpublisheddate":"23/10/2014","answer":"

Issue
An ION Service is removed after installation or does not get installed

Environment
Command Prompt running as administrator

Product
ION Enterprise 6.0
StruxureWare Power Monitoring (SPM) 7.0
Power Monitoring Expert 7.2
Power Monitoring Expert 8.x
Power Monitoring Expert 9.x
Power Monitoring Expert 2020
Power Monitoring Expert 2021​​​​​​​
Power Monitoring Expert 2022
Power Monitoring Expert 2023

\n

Power Monitoring Expert 2024

Cause
Many different reasons could cause an ION service to not exist. If the issue is during the installation process it is recommended to contact technical support for assistance.

Resolution 1:
Any of the ION services can be registered from the command line by running:
     "-Service"
and unregistered with:
     "-UnregServer"

The EXE files are located in \\system\\bin folder.
Below is an example of registering the OPC service.



Below is a list of the executables associated with each ION service. Not all services are available in each version of the software:
 

\n

Service	Executable
ION Alert Monitor	AlertMonitor.exe
ION Cloud Agent	Cloud.Agent.Pme.Service.exe
ION Component Identifier	PMLexeMonikers.exe
ION Connection Management	PMLConnectionManager.exe
ION Diagnostics and Usage	IONDiagnosticsAndUsage.exe
ION Event Watcher	IONEventWatcherService.exe
ION Log Inserter	logsrv.exe
ION Log Subsystem Router	LogSubsystem.Service.exe
ION Managed Circuit	LogicalDevice.AutoConfig.ServiceHost.exe
ION Network Router	PMLNetman.exe
ION OPC Data Access	ION.OpcDaServer.exe
ION Power Quality Aggregation	IONPowerQualityAggregator.exe
ION PQDIF Exporter	PQDIFExporter.exe
ION Query	QueryServer.exe
ION Real Time Data	IONServices.exe
ION Report Subscription	IONReportSubscriptionService.exe
ION Site	siteserv.exe
ION Software Alarm or ION Software Data Processing	DataProcessorService.exe
ION Software Modbus Gateway	ModbusGatewayService.exe
ION Virtual Processor	vip.exe
ION XML Subscription	WebReach.XMLSubscriptionService.exe
ION XML Subscription Store	SubscriptionStore.exe

\n

Resolution 2:

\n

If the first process does not work and/or throws an error, then a different command can be used. Windows has a built-in command named "sc.exe delete". The format for using this is command is: sc.exe delete <ServiceShortName>

\n

 

\n

To find the short name of each service Power Monitoring Expert uses go to Registry Editor (you can go to Windows > Run > regedit.exe) and to the path Computer\\HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW6432Node\\Schneider Electric\\Power Monitoring Expert\\[Product Number associated with version].

\n

 

\n

You can then press the carrot/arrow beside the product number to expand the options below and the carrot/arrow beside ServiceMetadata to expand the folders within that one. This will provide the short name for all the Power Monitoring Expert services. See the screenshot below:

\n

 

\n

\n

To recover these services that have been deleted, a reconfigure of the Power Monitoring Expert software can be done from the installer Window.

\n

"},{"Title":"PowerChute does not discover Easy UPS On-Line (SRV/SRVL) during installation","UrlName":"FAQ000223363","LastModifiedDate":"06/10/2025","products":"PowerChute Business Edition","score":1.3555555555555556,"firstpublisheddate":"02/02/2022","answer":"Issue:
After connecting Easy UPS On-Line to Windows OS using the USB cable PowerChute Serial Shutdown (that has replaced PowerChute Business Edition) does not discover the UPS.

Product Line:
PowerChute Serial Shutdown v1.0 and above
PowerChute Business Edition version 10.0.5 and above

Environment:
All supported Windows OS
Easy UPS On-Line (SRV, SRVL)

Cause:
For the Easy UPS On-Line to be discovered and be able to communicate with PowerChute Serial Shutdown, USB to Serial driver must be installed prior to installing PowerChute. 

Solution:
Download and install the driver attached to the FAQ. "Install_srv_driver"\n\n\n

1. Open an Administrator Command Prompt (In the Windows Start Menu, search for 'Command Prompt', right-click the 'Command Prompt' application, and select 'Run as administrator' from the context menu).
2.  Change directory to the temporary folder where you unzipped the driver installation script.
3. Enter install_srv_driver

\n\n\n\n

1. Extract xrusbser_2600_signed_win7.zip and CH343SER.ZIP from install_srv_driver.zip.
2. Extract xrusbser_2600_signed_win7.zip into a temporary folder.
3. Open extracted 'V2.6.0.0 Drivers\\x64' folder in File Explorer.
4. Right-click xrusbser.inf file and select 'Install' from the context menu.
5. After the above installation is complete, extract CH34SERZIP into a temporary folder.
6. Open extracted 'CH343SER\\Driver' folder and double-click SETUP.EXE to install the driver & complete.

\nFor v2.7.0.0 (No PowerShell Script available)\n\n

1. Extract XR21_Win10_V2.7.0.0 from v2.7.0.0.zip file.
2. Once the XR21_Win10_V2.7.0.0 is extracted, open the '\\XR21_Win10_V2.7.0.0\\x64' folder in File Explorer.
3. Locate and right-click xrusbser.inf file and select 'Install' from the context menu. 
4. After the above installation is complete, proceed to install PCSS software.

\n
Note: Windows 10 and above is compatible with both v2.6.0.0 and v2.7.0.0. For computers running Windows 8 and below, use the supplied v2.6.0.0 driver."},{"Title":"How do I configure APC Network Management Card network settings?","UrlName":"FA156064","LastModifiedDate":"22/04/2026","products":"PowerChute Network Shutdown","score":0.9545454545454546,"firstpublisheddate":"10/08/2012","answer":"

Issue
An APC Network Management Card must be configured with network settings before it can communicate on the network. Once the cards have been configured with an IP address, Subnet Mask, and Default Gateway the cards can be accessed, managed, and controlled from other computers on the network. There are multiple configuration options available, outlined below, for each family of Network Management Cards or devices that have embedded versions of these products.
 
Product Line

\n

• Web/SNMP Card - AP9606

\n

Devices with an embedded Web/SNMP Card include (but are not limited to): Environmental Monitoring Unit 1 (AP9312TH)

\n

• Network Management Card 1 (NMC1) - AP9617, AP9618, AP9619

\n

Devices with an embedded Network Management Card 1 include (but are not limited to): Metered/Switched Rack PDUs (AP78, AP79), Rack Automatic Transfer Switches (AP77, Environmental Monitoring Units (AP9320, AP9340, NetBotz 200)

\n

• Network Management Card 2 (NMC2) - AP9630/AP9630CH, AP9631/AP9631CH, AP9635/AP9635CH

\n

Devices with an embedded Network Management Card 2 include (but are not limited to): Early model 2G Metered/Switched Rack PDUs (AP84, AP86, AP88, AP89), Rack Automatic Transfer Switches (AP44XX), Certain Audio/Video Network Management Enabled products, Early model Smart-UPS Online (SRT).

\n

• Network Management Card 3 (NMC3) - AP9640, AP9641, AP9544

\n

Devices with an embedded Network Management Card 3 include (but are not limited to): Metered/Switched Rack PDUs (AP84, AP86, AP88, AP89, APDU9), Rack Automatic Transfer Switches (AP44A), Smart-UPS Online (SRT).

Environment 

\n

• All serial numbers
• All firmware revisions (unless otherwise noted)
• Unconfigured Network Management Card-enabled devices
• Network Management Card devices requiring reconfiguration

\n

Cause
A Network Management Card requires TCP/IP settings prior to being accessible via a network.


Resolution
Network Management Card 1:

In regards to Network Management Card 1 (AP9617, AP9618, AP9619) or devices with an embedded Network Management Card 1 (such as a AP78 or AP79 Rack PDU, Environmental Monitoring Unit, etc), there are three available options to configure the Network Management Card (NMC) with it's initial settings: the Wizard, terminal emulation (local/direct connection), and Address Resolution Protocol (ARP).

Default boot mode: DHCP/BootP - With DHCP Option 43 Vendor Cookie required to accept DHCP Offer.

By default, all of APC's Network Management Card 1 based devices are configured for a boot mode of DHCP/BOOTP. If using DHCP, a vendor cookie (DHCP Option 43) is required by default. If it is not configured on your DHCP server, the card will not accept an IP address. You can use the methods below to configure/access the card if you do not wish to use DHCP/BOOTP. Please see APC KB article FA156110 for more information on DHCP options.

Network Management Card 2/3

Default boot mode: DHCP Only - With DHCP Option 43 Vendor Cookie NOT required to accept DHCP Offer.

By default, all of APC's Network Management Card 2 and 3 based devices (such as an AP8XX Next Gen Rack PDU (NMC2 only)) with AOS 5.1.1 or higher, are configured for DHCP Only with no vendor cookie required by default. They will obtain an IP address automatically so you may need to refer to your DHCP server to find out what IP address it obtained. Please see APC KB article FA156110 for more information on DHCP options. 

All APC devices have a MAC address that begin with 00 C0 B7 which may help while reviewing your DHCP Client List.

In order to configure your Network Management Card-enabled device, select one of the available configuration methods listed below:

\n

• Device IP Configuration Wizard - (NMC1/NMC2/NMC3)
• Terminal Emulation (Local/Direct connection) - (NMC1/NMC2/NMC3)
• ​Address Resolution Protocol (ARP) - (NMC1/NMC2)
• ​DHCP Option 12 - (NMC2 v5.1.5 or higher)
• ​Smart-UPS front panel LCD - (available on supported SMT, SMX, and SRT Models with NMC2/NMC3)

\n

​
Configuration Option 1 - Device IP Configuration Wizard (NMC1/NMC2/NMC3): https://www.se.com/us/en/download/document/MFOI-AXRPRY/

The Device IP Configuration Wizard is a Windows application designed specifically to remotely configure the basic TCP/IP settings of Network Management Cards. The Wizard is included on the CD bundled with the cards, and available to download from the APC website. This utility supports NMC1/NMC2 cards that have firmware version 3.x.x or higher.

Please keep in mind that with certain firmware releases, the NMC can obtain a DHCP address and also prevent the wizard from working correctly. You may want to check your DHCP client list for any MAC addresses beginning with 00 C0 B7, which indicates an APC address. In addition, check the card you are trying to configure. Any card with valid IP settings will have a solid green status LED.

If using the wizard over the network, please note, the previously unconfigured NMC must be on the same subnet as the computer running the wizard. An alternative method to using the wizard via the network method may be to use a direct network connection between a computer and the NMC you are trying to configure and running the wizard. Ultimately, your computer and the NMC will be on a peer to peer network which will allow for configuration as well.

NOTE: This wizard will also not work with any Network Management Card family if the NMC was previously configured and not in DHCP or BOOTP boot mode. v5.0.0 and higher of the wizard, available from apc.com, allows you to locate unconfigured cards or locate configured cards on the network by IP range.

NOTE: The Device IP Configuration Wizard is not able to assign the IP address, subnet mask and default gateway settings of Network Management Cards running AOS 6.5.0 and 6.5.2. This is a known issue and has been resolved with AOS 6.5.6.

NOTE: In NMC2 firmware version 6.8.0 and higher, and in NMC3, you cannot search for assigned devices already on the network using an IP range unless you enable SNMPv1 and set the Community Name to “public”.
Return to Top

Configuration Option 2 - Terminal Emulation (local/direct connection - NMC1/NMC2/NMC3)

Terminal Emulation is a built-in function on most operating systems (ex: HyperTerminal). Before using any terminal emulation program, any services using the COM ports must be stopped. For example, if you are running a serial version of APC's PowerChute software, the APC UPS service must be stopped prior to running the terminal program. Then, follow these instructions:
 
NOTE: If you have the scroll lock on, HyperTerminal will not communicate properly with an APC UPS or accessory.
Connect to the UPS/device serial port using the correct APC configuration cable. Part numbers are below for common devices. Please refer to the User Guide if you are not sure or your device is not listed.
 
!WARNING! - Connecting a non-APC serial cable to your device can cause unwanted, erratic device behavior. 

\n

Device	Configuration Cable Part Number
Most UPS devices with a DB-9 serial port	940-0024 or 940-1524 (DB-9 to DB-9)
Rack PDU (AP78XX, AP79XX, AP84XX**,AP86XX**, AP88XX**, AP89XX**)	940-0144 (RJ-12 to DB-9)
1st Generation Rack Automatic Transfer Switch (AP7750 only)	940-1000 (DB-9 to DB-9)
2nd Generation Rack Automatic Transfer Switch (AP77XX, excludes AP7750)	940-0144 (RJ-12 to DB-9)
4th Generation Rack Automatic Transfer Switch (AP44XX**)	940-0144 (RJ-12 to DB-9)
NetBotz 200/Environmental Monitoring (AP9319, AP9340, AP9320)	940-0103 (DB-9 to DB-9)
Rack Air Removal Unit (ACF400, ACF402)	940-0103 (DB-9 to DB-9)

\n

**This device is NMC2 based so proceed to NMC2/NMC configuration instructions.


After connecting the correct cable, start the terminal emulation program of your choice. Configure port settings appropriately for the device you are attached to (refer to the User Guide for the particular device). Commonly used port settings are as follows:
 

\n

Device	COM Port Settings
Most UPS devices with a DB9 serial port	2400 bps, 8 data bits, no parity, 1 stop bit, and no flow control.
Rack PDU	9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control.
1st Generation Rack Automatic Transfer Switch (AP7750)	19,200 bps, 8 data bits, no parity, 1 stop bit, and no flow control for initial configuration, 2400 bps for NMC configuration - refer to user's manual for more information
2nd Generation Rack Automatic Transfer Switch (AP77XX, excludes AP7750)	9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control
NetBotz 200/Environmental Monitoring (AP9319, AP9340, AP9320)	9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control.
Rack Air Removal Unit	9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control.

\n

 

\n

• Apply the port settings to establish the connection.
• Press <Enter> 3-5 times to display the username prompt.*
• Use the default username and password of "apc".

\n

You are now in the control console.

\n

• Choose "Network"
• Choose "TCP/IP"
• Choose "Boot mode"
• Change Boot mode to "Manual"
• Set the system IP, subnet mask, and default gateway.
• Accept changes.
• Press Ctrl-C to return to main menu.
• Log out of console to save changes.

\n

Now, you can remotely log into the NMC using web access or Telnet.

NOTE: *Does not apply to 1st Generation Rack Automatic Transfer Switches for "out of the box" configuration. Refer to User Guide.

Network Management Card 2 (AP9630, AP9631), Network Management Card 3 (AP9640, 19641)and related accessories require different configuration settings in order to be configured locally.

To connect to a NMC2, you must use the 940-0299 Tip, Ring Sleeve (TRS) to DB9 cable and connect it directly to the NMC2 into the 2.5mm jack labeled "console" rather than the UPS serial port. To connect to a NMC3, use the provided 960-0603 micro-USB cable.

\n

• Within a UPS, the NMC2 devices communicate with the following port settings:

\n

9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control.

\n

• Apply the port settings to establish the connection.
• Press enter 3-5 times to display the username prompt.
• Use the default username and password of "apc".
   

\n

You are now in the command line control console.

\n

• Type help or ? to display all available commands.
• Use the tcpip command to configure manual network settings to assign manual IP settings. The tcpip command automatically changes your boot mode to manual once you submit it. It is necessary to issue a reboot command immediately after assigning your manual settings. Text in italics indicates a variable.

\n

 apc> tcpip -i yourIPaddress -s yourSubnetMask -g yourDefaultGateway
apc> reboot

Example:
apc> tcpip -i 159.216.45.39 -s 255.255.254.0 -g 159.216.45.1
apc> reboot

Use the boot command to change the Network Management Card's boot mode ONLY if you are using DHCP or BootP.

Usage: boot -- Configuration Options
boot [-b dhcpBootp* | dhcp | bootp | manual>] (Boot Mode)
[-a remainDhcpBootp | gotoDhcpOrBootp>] (After IP Assignment)
[-o stop | prevSettings>] (On Retry Fail)
[-c enable | disable>] (Require DHCP Cookie)
[-s retry then stop #>] (Note: 0 = never)*
[-f retry then fail #>] (Note: 0 = never)*
[-v vendor class>]
[-i client id>]
[-u user class>]

*DHCP/BootP and retry options are only available in NMC2 AOS 5.0.X. It is no longer an option in AOS versions > 5.0.X
For a video representation of NMC2 configuration via terminal emulation, refer to the video below:



Return to Top

Configuration Option 3 - ARP (Address Resolution Protocol - NMC1/NMC2)
Address resolution protocol (ARP) can also be used to configure the NMC. The MAC Address of the NMC is needed for this method of configuration. The MAC address is located on the quality assurance slip that shipped with the NMC, and is also located on a white sticker on the NMC itself. From a computer on the same subnet as the unconfigured NMC, follow these instructions:

\n

• Open a command prompt or terminal window and type the following (replacing <IP address> and <MAC Address> with actual values): 
  NOTE: On Windows operating systems, you may need to run the command prompt as Administrator in order to use the arp command. To do this, right click on the Command Prompt shortcut and select "Run as Administrator."

\n

arp<space>-s<space><IP address><space><MAC Address>
You must use the following format for the MAC Address: xx-xx-xx-xx-xx-xx

\n

• On Mac OS X specifically: sudo<space>arp<space>-s<space><IP address><space><MAC Address>
• Next, use Ping with a size of 113 bytes to assign the IP address defined by the ARP command.

\n

For the IP address defined in the first step, use one of the following:

\n

• Windows command format: ping<space><IP address><space>-l<space>113\n
  • The -l option is the letter L but must be lowercase when executing the command, as noted above.
  \n
• Linux command format: ping<space><IP address><space>-s<space>113
• Mac OS X command format: ping<space>-s<space>113<space><IP address>
• Now, you can Telnet to the card by typing: telnet <IP address>
• Use "apc" for username and password.
• Configure/apply any additional changes based on the instructions above or in the user's manual.
• Log out to save changes.

\n

NOTE: Users will be unable to configure the IP address setting by using ARP on the network management cards running AOS 6.5.0 and 6.5.2. This is a known issue and has been resolved with AOS 6.5.6. 
Return to Top
 
Configuration Option 4 - DHCP Option 12 (NMC2 devices, AOS 5.1.5 or higher only)
Beginning with the AOS 5.1.5 release, the NMC2 has implemented Option 12 (Host Name) as part of the DHCP request. DHCP option 12 uses the devices' host name. As of AOS 5.1.5, the default NMC host name will be apcXXYYZZ, where XXYYZZ represents the last six characters of the MAC Address (enclosed on a slip with the shipped product) of the NMC. It is also available on a sticker on the NMC2 itself.

If your network is setup correctly (described below), you will be able to access "unconfigured" / just-out-of-the-box NMCs by referencing the NMC as follows:

1.At a terminal (or DOS) prompt, ping the NMC using ping apcXXYYZZ

2. In a web browser, access the NMC web interface using http://apcXXYYZZ

NOTE: Tests have shown that even with the network properly configured, the ability to reference devices that support this option is not immediate. In APC tests, it took between 6 and 16 minutes before this functionality worked.  However, it worked every time (max wait 16 minutes).  Depending on your network setup, your experience may differ.

Network Setup:
In order for option 12 to work properly, the network segment must be configured with the "Dynamically update DNS A and PTR records for DHCP clients that do not request updates ..." (or equivalent) box selected.

See below, as an example:

 Return to Top

Configuration Method 5 - via Smart-UPS front panel LCD - (Supported SMT, SMX, and SRT* Models with UPS NMC2/NMC3)

*NOTE: This method can be used to configure the embedded UPS NMC2 or optional secondary NMC2 for SRT models.

Some newer Smart-UPS models provide the capability to configure the Network Management Card 2/3 (NMC2/NMC3) IP address, subnet mask, and gateway using the front panel LCD display menu. Before proceeding, ensure your NMC2/NMC3 is installed in the UPS SmartSlot and is powered, indicated by the status LED on the NMC2/NMC3.

Your UPS display will look similar to one of the following types shown below. Press ESC to bring up the Menu, if not already displayed.
 

In order to access the NMC2NMC3 configuration functionality through the UPS LCD, the LCD menu must be put into Advanced Mode. This is accomplished by going into the Configuration menu and changing the Menu Type from Standard to Advanced on the UPS's LCD menu. Upon changing this menu setting, you will be able to configure the UPS NMC2/NMC3 by going back into the Configuration menu.

NMC2/NMC3 boot mode options available in Configuration Menu:

\n

• DHCP
• DHCP & BOOTP
• Manual

\n

If you choose Manual mode, enter the IP address, subnet mask, and default gateway. DHCP (the NMC2 default AOS v5.1.1 and higher) and DHCP & BOOTP models will not require any further configuration beyond accepting the setting. After you've finished, the Network Management Card will reboot within ~1 minute after settings are applied, and the current IP settings will be displayed under the UPS LCD's About menu.

NOTE: If your UPS LCD menu doesn't have the Configure NMC: option after putting the UPS LCD menu in Advanced mode, you may have one or more of the following happening:

\n

• The NMC2/NMC3 is not being recognized by the UPS/UPS SmartSlot.
• The UPS firmware doesn't support this functionality

\n

Consult the user's guide that came with the UPS or contact your local Technical Support team with any concerns.

Return to Top

"}],"getPa":[{"Title":"Where can I get CCC certification for products?","UrlName":"FA281729","LastModifiedDate":"22/04/2026","products":"Masterpact NW, Masterpact UR, Masterpact NT - NW switches-disconnectors, TeSys Deca Advanced, TeSys F, TeSys B","score":1.0004943153732082,"firstpublisheddate":"07/03/2016","answer":"All CCC certification is in link below:
http://certificate.schneider-electric.cn/VisiterManage/ProductCateList.aspx
And find the information in attachment on how to search certifications."},{"Title":"My UPS shows EPO Activated when the system enable switch is toggled","UrlName":"FAQ000268778","LastModifiedDate":"06/10/2025","products":"APC Smart-UPS Ultra","score":0.8024715768660405,"firstpublisheddate":"20/08/2024","answer":"Issue:
Smart-UPS Ultra 5-10kva displays "EPO Activated" when toggling the system enable switch

Product Line:
Smart-UPS Ultra 5-10kva models: SRTL5KRM2UI, SRTL5KRM2UT, SRTL8KRM4UI, SRTL8KRM4UT, SRTL10KRM4UI, SRTL10KRM4UT

Cause:
This is normal behavior from the UPS.  When the System Enable switch is toggled on the back of the UPS, "EPO Activated" alarm will show. 



Resolution:
Please press OK (checkmark) to clear the EPO alarm.

In order to properly perform a Logic Reset or Braindead on this UPS, please follow FAQ000267847.  "},{"Title":"Material Safety Data Sheets (MSDS) or Safety data Sheets (SDS) for Batteries Used in APC UPS 1 Phase Systems","UrlName":"FA158828","LastModifiedDate":"17/06/2026","products":"APCRBC140","score":0.717901525746597,"firstpublisheddate":"13/08/2012","answer":"

Issue:

I require the Material Safety Data Sheet (MSDS) or Safety Data Sheet (SDS)  for various APC single phase UPS products.


Product Line:

All APC Single phase UPS


Environment:

All APC UPS


Cause:

\n

The majority of batteries used in APC by Schneider Electric Uninterruptible Power Supply (UPS) systems and Replacement Battery Cartridges (RBCs) are contained within cartridges and are sealed, non-spillable, maintenance-free lead acid batteries. The batteries are a manufactured article consisting of a plastic, sealed case, terminals and flame arrestor vent caps. Case color varies. The electrolyte is contained within the case and consists of the electrolyte held captive in an adsorbed glass mat (AGM) or gel matrix. There is no “free” electrolyte to leak out of the case. Under normal use and handling, there is no contact with the internal components of the battery or the chemical hazards. Under normal use and handling, these products do not emit regulated or hazardous substances. The design life of a sealed lead acid battery is 3-5 years depending on environmental factors. Using the batteries past the end of it’s design life can result in electrolyte leakage.  

In a few cases, Replacement Battery Cartridges (RBCs) containing High Power Lithium Ion Cell, Phosphate-Based are also used. These batteries are used stricitly in select models found in the Back-UPS Connect family.

 

\n

Resolution:

\n

North America

\n

\n UPS \n	\n Battery \n	\n MSDS \n
Back UPS, Smart UPS, Easy UPS, Symmetra LX, Symmetra RM	All VRLA RBC, SYBT2, SYBT5	Click Here

\n

 

\n

Smart UPS Line Interactive Lithium Ion

\n

\n UPS \n	\n Battery \n	\n MSDS \n	\n UN38.3 \n
SCL500RM1NC / SCL500RM1UC / SCL500RM1UNC	N/A	Click Here	Click Here
SMTL750RM2UC / SMTL1000RM2UC / SMTL1500RM2UC	N/A	Click Here	Click Here
SMTL2200RMXXX / SMT2K2RMXXX / SMT3000RMXXX / SMT3KRMXXX	APCRBC174-LI	Click Here	Click Here

\n

Smart UPS Ultra

\n

\n UPS \n	\n Battery \n	\n MSDS \n	\n UN38.3 \n
SRTL2K2RM1UC / SRTL2K2RM1UNC / SRTL3KRM1UNC / SRTL3KRM1UWC	APCRBC173-LI	Click Here	Click Here
SRTL50RMBP1U-LI	N/A	Click Here	Click Here
Smart UPS Ultra 5K-10K / SRTL180RM2UBP /  Smart UPS Modular Ultra	SRYLBM	Click Here	Click Here

\n

Easy UPS Online Lithium Ion

\n

\n UPS \n	\n Battery \n	\n MSDS \n	\n UN38.3 \n
SRVSL1KRARK / SRVSL2K2RARK / SRVSL3KRARK	RBCV181-LI / RBCV182-LI / RBCV183-LI	Click Here	Click Here
SRVL48RMBP2U	N/A	Click Here	Click Here
SRVL48RMBP3U	N/A	Click Here	Click Here

\n

Schneider Off-Grid

\n

\n UPS \n	\n Battery \n	\n MSDS \n	\n UN38.3 \n
PPS330	N/A	Click Here	Click Here
PPS500	N/A	Click Here	Click Here
PPS730	N/A	Click Here	Click Here

\n

Microsoft Surface Hub 2S & Surface Hub 3

\n

\n UPS \n	\n Battery \n	\n MSDS \n	\n UN38.3 \n
CSH2		Click Here	Click Here

\n

 

\n

EU / International

\n

\n UPS \n	\n Battery \n	\n MSDS \n
Back UPS, Smart UPS, Easy UPS, Symmetra LX, Symmetra RM	All VRLA RBC, SYBT2, SYBT5	Click Here

\n

Smart UPS Line Interactive Lithium Ion

\n

\n UPS \n	\n Battery \n	\n MSDS \n	\n UN38.3 \n
SCL500RMI1UC / SCL500RMI1UNC	N/A	Click Here	Click Here
SMTL750RMI2UC / SMTL1000RMI2UC / SMTL1500RMI2UC	N/A	Click Here	Click Here
SMTL2200RMIXXX / SMT2K2RMIXXX / SMT3000RMIXXX / SMT3KRMIXXX	APCRBC174-LI	Click Here	Click Here

\n

Smart UPS Online Lithium Ion

\n

\n UPS \n	\n Battery \n	\n MSDS \n	\n UN38.3 \n
SRTL1000RMXLI / SRTL1500RMXLI	XBP48RM1U-LI	Click Here	Click Here
SRTL2200RMXLI / SRTL3000RMXLI	XBP48RM1U2-LI	Click Here	Click Here
SRTL1000RM4UXLI / SRTL1500RM4UXLI / SRTL2200RM4UXLI / SRTL3000RM4UXLI	XBP48RM2U-LI	Click Here	Click Here

\n

Smart UPS Ultra

\n

\n UPS \n	\n Battery \n	\n MSDS \n	\n UN38.3 \n
SRTL2K2RM1UIC / SRTL2K2RM1UINC / SRTL3KRM1UINC / SRTL3KRM1UIC	APCRBC173-LI	Click Here	Click Here
SRTL50RMBP1U-LI	N/A	Click Here	Click Here
Smart UPS Ultra 5K-10K / SRTL180RM2UBP	SRYLBM	Click Here	Click Here

\n

Easy UPS Online Lithium Ion

\n

\n UPS \n	\n Battery \n	\n MSDS \n	\n UN38.3 \n
SRVL1KRIRK / SRVSL1KRIRK / SRVL2K2RIRK / SRVSL2K2RIRK / SRVL3KRIRK / SRVSL3KRIRK	RBCV181-LI / RBCV182-LI / RBCV183-LI	Click Here	Click Here
SRVL48RMBP2U	N/A	Click Here	Click Here
SRVL48RMBP3U	N/A	Click Here	Click Here

\n

Schneider Off-Grid

\n

\n UPS \n	\n Battery \n	\n MSDS \n	\n UN38.3 \n
PPS330	N/A	Click Here	Click Here
PPS500	N/A	Click Here	Click Here
PPS730	N/A	Click Here	Click Here

\n

Microsoft Surface Hub 2S & Surface Hub 3

\n

\n UPS \n	\n Battery \n	\n MSDS \n	\n UN38.3 \n
CSH2	N/A	Click Here	Click Here

\n

APC Back UPS Connect

\n

\n UPS \n	\n Battery \n	\n MSDS \n	\n UN38.3 \n
CP12036LI	N/A	Click Here	Click Here

\n

 

"},{"Title":"How to reset the PowerChute Network Shutdown (PCNS) v3.X, 4.X, 5.0, 5.1 web UI password, username, and authentication phrase.","UrlName":"FA159758","LastModifiedDate":"22/04/2026","products":"PowerChute Network Shutdown","score":null,"firstpublisheddate":"13/08/2012","answer":"

Issue:
Password error: unable to log on to PowerChute Network Shutdown web UI due to unknown username or password.
Would like to change the authentication phrase use to communicate with the Network Management Card via the pcnsconfig.ini file. 

Product:
PowerChute Network Shutdown (PCNS) v3.X, 4.X, 5.0, 5.1

\n

For PowerChute Network shutdown version 5.2 and above see FAQ000274477

Environment:
All supported Operating Systems.

Cause:
Lost/unknown username or password for web user interface.
Would like to change the authentication phrase use to communicate with the Network Management Card via the pcnsconfig.ini file. 

NOTE: if the password for the PowerChute VMware Virtual Machine is unknown see Schneider Electric FAQ000244469 Steps to reset root password on the AlmaLinux PowerChute Virtual Appliance (VM)


Solution:
To change your username, password or authentication phrase:

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

For security, the username, password, and authentication phrase lines will be deleted from the pcnsconfig.ini file when the PowerChute service is restarted.

"},{"Title":"PowerLogic PM5000 Series (PM51xx, PM53xx, PM55xx, PM56xx) Modbus Register List","UrlName":"FA234017","LastModifiedDate":"20/06/2025","products":"PM5000 series","score":0.4557219207637293,"firstpublisheddate":"29/08/2014","answer":"

Issue
Register list for Modbus communication
 
Product Line
PM5110, PM5330, PM5340, PM5560, PM5563, PM56xx, PM57xx
 
Environment
Power Meter Communications Modbus Register List
 
Cause
PM5000 series register list is needed for Modbus communication
 
Resolution
See the attached documents for Register List.  
There are 2 files.  One for the PM5100 and PM5300 series and the other file is for the PM5500, PM5600, and the PM5700 series.  

"},{"Title":"How to Activate SoMove License by Web","UrlName":"FAQ000247852","LastModifiedDate":"26/06/2025","products":"SoMove","score":0.40713611647867703,"firstpublisheddate":"12/01/2023","answer":"Issue:
How to Activate SoMove License by Web

Product Line:
Somove

Environment:
Somove

Cause:
n/a

Resolution:


Open application " Somove"
After 21 days of trial period, you need to register somove to continue using it.



Click Yes to Register, No to discontinue
Go to License Manager and Put Activation ID

\n

• Paste Activation ID. Click on Activate
• Choose “By Web portal” and click “Next”
• Copy Activation ID in separate lines. Click “Next”.
• You need a web user account to register your software. If you already have, fill in your email also create an user account. Click Next
• Give Path for License Request File in PC. Click Next
• Check the path and Click Next
• Go to Schneider License Portal and Process License request file
• Click on Search
• Click on Request processing
• Click the Browse button to select the license Request File
• Click the Submit button to start uploading and requesting the processing of the selected file and follow the instructions in the subsequent forms
• Download my License Response File
• Go to Schneider Electric License Manager,
• Here Give path of processed License file. Click on Next
• On Activation in Progress, there is completing transaction Click on Finish
• Close all and Open Somove

\nNow check the Status of License of Somove “ Registered”







 "},{"Title":"什麼樣的漏電斷路器適合電路中有變頻器?","UrlName":"FA269748","LastModifiedDate":"02/04/2026","products":"Circuit Breakers","score":1.0875912408759123,"firstpublisheddate":"03/09/2015","answer":"由於漏電保護器, 是利用 零相CT (ZCT) 去偵測, 變頻器的特性容易讓漏電保護器 誤動作而跳脫, 建議斷路器下加上漏電模組, 感度電流可以調整至 200mA 以上"},{"Title":"施耐德各型GCB內部的SF6氣體壓力?","UrlName":"FA280774","LastModifiedDate":"02/04/2026","products":"MV Switchgear","score":1.0656934306569343,"firstpublisheddate":"23/02/2016","answer":"請參考附件"20140320 施耐德瓦斯斷路器 GCB內部SF6氣體總重量說明""}]}" translations="{"tabs":{"popularArticles":"熱門文章","popularVideos":"熱門影片","generalKnowledge":"一般知識","sections":{"popularVideosTitle":"熱門影片常見問題","popularVideosTitleMobile":"熱門影片","generalKnowledgeTitle":"透過我們的「一般知識常見問題」深入瞭解","generalKnowledgeTitleMobile":"一般知識"}},"searchDocument":{"category":"產品類別","publishedDate":"發佈時間","modifiedDate":"上次修改時間"},"moreButton":{"labelMore":"查看更多","labelLess":"查看更少"},"Redirection":{"message":"您正尋找的常見問題已無法使用，我們已將您重新導向至您國家/地區的常見問題首頁。請使用首頁提供的常見問題搜尋列來查詢。"}}" env="new" s-id="800163">

熱門文章熱門影片一般知識

Where can I get CCC certification for products?

All CCC certification is in link below: http://certificate.schneider-electric.cn/VisiterManage/ProductCateList.aspx And find the information in attachment on how to search certifications.

發佈時間:2016/3/7上次修改時間:2026/4/22

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My UPS shows EPO Activated when the system enable switch is toggled

Issue: Smart-UPS Ultra 5-10kva displays "EPO Activated" when toggling the system enable switch Product Line: Smart-UPS Ultra 5-10kva models: SRTL5KRM2UI, SRTL5KRM2UT, SRTL8KRM4UI,...

發佈時間:2024/8/20上次修改時間:2025/10/6

產品類別:APC Smart-UPS Ultra

Material Safety Data Sheets (MSDS) or Safety data Sheets (SDS) for...

Issue: I require the Material Safety Data Sheet (MSDS) or Safety Data Sheet (SDS) for various APC single phase UPS products. Product Line: All APC Single phase UPS Environment: All APC UPS Cause: The...

發佈時間:2012/8/13上次修改時間:2026/6/17

產品類別:APCRBC140

How to reset the PowerChute Network Shutdown (PCNS) v3.X, 4.X, 5.0, 5.1...

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發佈時間:2012/8/13上次修改時間:2026/4/22

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PowerLogic PM5000 Series (PM51xx, PM53xx, PM55xx, PM56xx) Modbus Register...

Issue Register list for Modbus communication Product Line PM5110, PM5330, PM5340, PM5560, PM5563, PM56xx, PM57xx Environment Power Meter Communications Modbus Register List Cause PM5000 series...

發佈時間:2014/8/29上次修改時間:2025/6/20

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How to Activate SoMove License by Web

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發佈時間:2023/1/12上次修改時間:2025/6/26

產品類別:SoMove

什麼樣的漏電斷路器適合電路中有變頻器?

由於漏電保護器, 是利用 零相CT (ZCT) 去偵測, 變頻器的特性容易讓漏電保護器 誤動作而跳脫, 建議斷路器下加上漏電模組, 感度電流可以調整至 200mA 以上

發佈時間:2015/9/3上次修改時間:2026/4/2

產品類別:Circuit Breakers

施耐德各型GCB內部的SF6氣體壓力?

請參考附件"20140320 施耐德瓦斯斷路器 GCB內部SF6氣體總重量說明"

發佈時間:2016/2/23上次修改時間:2026/4/2

產品類別:MV Switchgear

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透過我們的「一般知識常見問題」深入瞭解一般知識

什麼是邊緣運算?

邊緣運算具有數據徵集與控制的功能、可以儲存高頻寛需求的內容，並且能更接近終 端用戶的應用程式。邊緣運算被插建到一個網際網路或專用網路的邏輯端點上，做為 更大雲端運算體系的一部分。

發佈時間:2021/8/10上次修改時間:2026/4/8

產品類別:APC Back-UPS, Back-UPS BI, Back-UPS CS

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