Connexium Network Manager returns PSM error for a Red Lion device.

搜尋常見問題

Issue
Connexium Network Manager returns PSM error for a Red Lion device.

Product Line
Connexium Network Manager 2.0

Environment
Windows 10

Resolution
Running Connexium Network Manager on a network that contains any 'N-Tron Red Lion' devices could result in a PSM
error getting returned in the logging window. The device will appear in the network diagram as a switch.

Typically, this should not be a problem but if it does occur, the reason is because the Connexium Network Manager
does not support any Red Lion devices.

The error is getting returned and the device is represented as a switch because a PSM (Product Specific Module) file
for the device cannot be found.

There is no method available for the user to update Connexium Network Manager 2.0 with a new PSM file. New PSM files
can only be created by Engineering.