Issue
While attempting to run the PME product uninstaller, the user is unable to change the 'Database Server' name as the field is greyed out within the window.
Product Line
Power Monitoring Expert 8.x
Power Monitoring Expert 9.0
Power Monitoring Expert 2020
Power Monitoring Expert 2021
Power Monitoring Expert 2022
Power Monitoring Expert 2023
Environment
PME Uninstaller
Cause
In a standalone/distributed system environment, the database instance server name may have been changed inadvertently without following the correct procedure for server name changes.
Resolution
*Warning: Take backups of any files prior to modifying them. Ensure the backups are in a location that will not be overwritten (i.e. the Desktop).
1. Navigate to the following directory: C:\Program Files (x86)\Schneider Electric\Power Monitoring Expert\Uninst_PowerMonitoringExpert
2. Open the 'InstallInfo.xml' document in Notepad for editing.
3. Change the following parameters and point them to the current database server name.
- globalMachineName
- globalMachineFQDN
- globalEEMDBName
- globalEEMDbServer
Example:
globalMachineName="WTCALVSE010WYMD" globalMachineFQDN="WTCALVSE010WYMD.nam.gad.schneider-electric.com" globalEEMDBName="WTCALVSE010WYMD" globalEEMDbServer="WTCALVSE010WYMD"
