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What can cause an InF1 or internal error 1 error on the ATV630 and ATV930 Process Drives?

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The information provided in this FAQ being considered as confidential content, as it can be exclusively used internally.

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Issue:
ATV630ATV930 internal error 1 troubleshooting

Product Line:
ATV630 and ATV930 Process drives

Environment:
All

Cause:
• Unknown drive rating
• Power range or Voltage range parameter out of range
• Communication between CMP6 and Brick interrupted.
• Incompatible power brick in the system (voltage range / power range)

Resolution:
Unknown drive rating
Principle:
During initialization sequence, the compatibility of the different
device components is verified. If an component doesn't mach to the hardware configuration the fault InF1 occurs.
Probable causes
• Unknown drive rating
• Power range or Voltage range parameter out of range
• Communication between CMP6 and Brick interrupted.
• Incompatible power brick in the system (voltage range / power range)
Remedies
• Check the power rating and the voltage of the power bricks.
• connect to the SoMove service section and use the "drive type recovery function" to set a valid configuration to the power board.
• check the high speed link communication cables in the CMP6 and the CMI1

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