{}

我們的品牌

Impact-Company-Logo-English Black-01-177x54

歡迎造訪施耐德電機全球網站

歡迎訪問我們的網站
搜尋常見問題
PME 8.x, 9.0 - Installer can't pass "Checking for running application - Vista is running"
Product Line
Power Monitoring Expert 8.x, 9.0

Environment
Installer - CU installers

Issue
When installing PME or applying any Cumulative Updates (or in place upgrades) the installer will stop at "Check for Running Applications" even though all the application are not running.
Setup page

Cause
Any checks for running PME applications during CU install and PME upgrade uses "fuzzy" name check for the program names. The installer broker fragment will search for "vista" only and if there is any third part application with "vista" in the process name it is likely to have this issue.
This can also happen if any other third party process includes any PME app/process in its name.


Resolution
Check in the process tab within Task Manager for process that may have "vista" in its name (or any other PME application, such as "designer", "managementconsole", "diagviewer", "repgen", "upg_firm") and stop that process till you successfully complete the installation.

施耐德電機Taiwan

探索更多
系列:
可能有幫助的文章
探索更多
系列: