Issue
Users would prefer the timeout setting of the Web Application, Vista, Designer, or Management console to be longer or shorter than the default setting (20 minutes).

Product Line
Power Monitoring Expert 2020
Power Monitoring Expert 2021
Power Monitoring Expert 2022
Power Monitoring Expert 2023

Environment
Web Application
Vista
Designer
Management Console

Cause
The method to change timeout settings has changed from older versions. To change the timeout settings in PME 9.0 and earlier follow this KB: FA382828

Resolution
This setting is now configured within the Web Applications.

1. navigate to htttp://SERVERNAME/web. (where the server name is the computer name where PME was installed, this URL can be edited, and if so this info can be found in IIS manager default website bindings on the PME server) Once in the Web Applications navigate to the settings tab.
2. Go to Settings > Security, and find the option for Session Timeout.
3. Click on Session Timeout to change the timeout settings. In here there are two sections. The top section only controls the Web Applications, while the bottom controls Windows Applications (Vista, Designer, Management console). To make applications never time out click the slider button to disable the time-out feature. To change the period it takes for the application to timeout enter the desired timeout time in the box associated with the application you want to change the setting for. Once the desired settings are set click Save to apply the changes.

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