Issue:

An error message gets displayed at the bottom, stating: "The following user font is missing. Font font name."

Product Line:

Vijeo Designer, HMIG3U.

Resolution:

It sometimes happens, when compiling a project, that one or more fonts are omitted from the compiled file, which causes the error message. We don't exactly know why this is happening.

To fix this, it is suggested to try doing a "Build - Clean All" and then do a "Build - Build All" again. Normally, the recompiled file is corrected and includes the required font(s).

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance: Support | Schneider Electric Global (se.com)

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