Why does my Smart UPS Modular Ultra show "Unknown UPS internal error [3B7D-00A0]" on the display?
Issue:
Product Line:
Environment:
Resolution:
This specific message occurs when the Redundant Intelligence Module (RIM) is initializing after power up. In later versions of the NMC/Display firmware, the messaging is changed to "RIM initializing, Do not remove MIM". Please upgrade the NMC/Display firmware to SUCAN 2.5.1.3 to see update messaging. You can upgrade the firmware by following this FAQ: https://www.apc.com/us/en/faqs/FAQ000261841/
After performing a UPS Firmware upgrade, removing and installing the Intelligence Modules, or when the UPS is booting up from a brains dead, you may see the display show "Unknown UPS internal error [3B7D-00A0]".
Product Line:
Smart UPS Modular Ultra
Environment:
All models, all serial numbers
Resolution:
This specific message occurs when the Redundant Intelligence Module (RIM) is initializing after power up. In later versions of the NMC/Display firmware, the messaging is changed to "RIM initializing, Do not remove MIM". Please upgrade the NMC/Display firmware to SUCAN 2.5.1.3 to see update messaging. You can upgrade the firmware by following this FAQ: https://www.apc.com/us/en/faqs/FAQ000261841/
發佈於: 施耐德電機Taiwan
需要協助？
產品選型工具
快速輕鬆地為您的應用找到合適的產品和附件。
取得報價
立即線上提交您的銷售需求，專業團隊將主動聯繫您。
購買地點
輕鬆在您所在地區找到最近的施耐德電機經銷商。
支援中心
在同一位置找到滿足您所有需求的支援資源。