Issue:
What are the UPS shutdown parameters, and how are they used within the PowerChute Network Shutdown web UI?
Product:
PowerChute Network Shutdown
Environment:
All supported OS
PowerChute configured with Network Management Cards.
AP9630, AP9631, AP9635, AP9640, AP9641
Cause:
Informational
Solution:
You will see UPS Shutdown parameters within the PowerChute setup wizard and the PowerChute web UI.
Below is from the PowerChute Setup Wizard.
Below is from the PowerChute web UI.
The default setting is Do not turn off the UPS.
You can select Turn off the UPS if you want to preserve battery power. Some UPS’s do not support UPS turnoff through PowerChute or the NMC. For these models, it can only be done at the UPS itself. Please check your UPS documentation to ensure your model supports UPS turnoff.
When PowerChute commands the UPS off, the UPS will wait to power off based on any delays set within the Network Card configuration.
UPS without Outlet Groups, turn off UPS enabled.
The On-Battery Shutdown Behavior setting can be found in the NMC under Configuration – Shutdown, where you can change the behavior Stay off after power returns.
If your UPS has Switched Outlet Groups, then the Turn off the UPS Outlet Group option enables you to turn off the outlet group that supplies power to the PowerChute protected server after a critical event occurs.
Most UPSs' default behavior if they are turned off following an on-battery shutdown is to turn on again once input power is restored.
UPS with Outlet Groups. turn off outlet group enabled.
The Outlet Group Shutdown Behavior setting can be found in the NMC under Configuration – Outlet Groups, where you can change the behavior to Turn off and Stay off if required.
See the PowerChute User's Guide for more shutdown sample scenarios.
Turn Off Single UPS On Battery in a Redundant-UPS Configuration
This is not available for an Advanced UPS Configuration that contains UPS Setups with Redundant UPS devices.
In a Redundant UPS configuration, you have the option to turn off one of the UPS’s after it has switched to battery power. This is designed to prolong the battery life and preserve the battery power of the UPS. If using this feature on a UPS that supports outlet groups, the option "Turn off the UPS" should be enabled.
The load is still protected by the other UPS in the configuration.
After the specified delay, PowerChute will issue a command to gracefully turn off the UPS.
If one UPS is on battery and another UPS switches to battery before the configured delay for Single UPS turn off has elapsed, then the first UPS will not be turned off.
If the shutdown action is enabled for the On Battery event, a Multiple Critical event condition will occur if a second UPS switches to battery power (after the first UPS has been commanded to turn off by PowerChute). When this occurs, the shutdown sequence will start after 10 seconds.
What are the UPS shutdown parameters, and how are they used within the PowerChute Network Shutdown web UI?
Product:
PowerChute Network Shutdown
Environment:
All supported OS
PowerChute configured with Network Management Cards.
AP9630, AP9631, AP9635, AP9640, AP9641
Cause:
Informational
Solution:
You will see UPS Shutdown parameters within the PowerChute setup wizard and the PowerChute web UI.
Below is from the PowerChute Setup Wizard.
Below is from the PowerChute web UI.
The default setting is Do not turn off the UPS.
You can select Turn off the UPS if you want to preserve battery power. Some UPS’s do not support UPS turnoff through PowerChute or the NMC. For these models, it can only be done at the UPS itself. Please check your UPS documentation to ensure your model supports UPS turnoff.
When PowerChute commands the UPS off, the UPS will wait to power off based on any delays set within the Network Card configuration.
UPS without Outlet Groups, turn off UPS enabled.
The On-Battery Shutdown Behavior setting can be found in the NMC under Configuration – Shutdown, where you can change the behavior Stay off after power returns.
If your UPS has Switched Outlet Groups, then the Turn off the UPS Outlet Group option enables you to turn off the outlet group that supplies power to the PowerChute protected server after a critical event occurs.
Most UPSs' default behavior if they are turned off following an on-battery shutdown is to turn on again once input power is restored.
UPS with Outlet Groups. turn off outlet group enabled.
The Outlet Group Shutdown Behavior setting can be found in the NMC under Configuration – Outlet Groups, where you can change the behavior to Turn off and Stay off if required.
See the PowerChute User's Guide for more shutdown sample scenarios.
Turn Off Single UPS On Battery in a Redundant-UPS Configuration
This is not available for an Advanced UPS Configuration that contains UPS Setups with Redundant UPS devices.
In a Redundant UPS configuration, you have the option to turn off one of the UPS’s after it has switched to battery power. This is designed to prolong the battery life and preserve the battery power of the UPS. If using this feature on a UPS that supports outlet groups, the option "Turn off the UPS" should be enabled.
The load is still protected by the other UPS in the configuration.
After the specified delay, PowerChute will issue a command to gracefully turn off the UPS.
If one UPS is on battery and another UPS switches to battery before the configured delay for Single UPS turn off has elapsed, then the first UPS will not be turned off.
If the shutdown action is enabled for the On Battery event, a Multiple Critical event condition will occur if a second UPS switches to battery power (after the first UPS has been commanded to turn off by PowerChute). When this occurs, the shutdown sequence will start after 10 seconds.
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