How to retrieve Log Files from the CRD Head Module
1. Open EAE Buildtime and load the EAE Solution currently running on your controller.
2. Navigate to the Deploy & Diagnostics tab.
3. Log in to the device controlling the CRD head module.
4. Stop the controller by going to Action > Device actions > Stop from the Deploy & Diagnostics tab.
5. Go to the System tab, then Physical Devices, and click Start Monitoring.
6. Right-click on the CRD and select Fetch logs.
A pop-up message will confirm that the fetch was successful and display the file name and location.
7. Open File Explorer and navigate to the directory specified in the message. For EAE 24.1, the default location is:
C:\ProgramData\Schneider Electric\EcoStruxure Automation Expert 24.1\StudioLog
8. Send the file to Technical Support for analysis.
NOTE:
- This Knowledge Article was made based on EAE version 24.1.
發佈於: 施耐德電機Taiwan
需要協助？
產品選型工具
快速輕鬆地為您的應用找到合適的產品和附件。
取得報價
立即線上提交您的銷售需求，專業團隊將主動聯繫您。
購買地點
輕鬆在您所在地區找到最近的施耐德電機經銷商。
支援中心
在同一位置找到滿足您所有需求的支援資源。