Issue
Customers require a minimum of 8 characters for their RADIUS secret on NMC2 devices when using the message authenticator setting.
Product Line
- Network Management Card 2 - AP9630/30CH, AP9631/31CH, AP9635/35CH
Devices with an embedded Network Management Card 2 include (but are not limited to): 2G Metered/Switched Rack PDUs (AP84XX, AP86XX, AP88XX, AP89XX), Certain Audio/Video Network Management Enabled products.
Environment
Firmware v7.2 and higher
Resolution
Schneider Electric has added a new RADIUS setting as of firmware version 7.2.0 called the RADIUS Message Authenticator. In order to use the RADIUS Message Authenticator the RADIUS Secret must now be configured for a minimum of 8 characters.
Configuration of the RADIUS secret can be done through the following methods:
- Web User Interface (UI) – Configuration/Security/Remote Users/RADIUS.
- Click on the IP address hyperlink for the Primary RADIUS server you are configuring.
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- Enter the RADIUS secret (minimum 8 characters in length) under the Secret section.
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- Click Apply.
- Repeat this step for the Secondary RADIUS server if necessary.
- Command Line Interface (CLI) – Accessible via the console port or Telnet/SSH.
- To configure the RADIUS secret for the primary or secondary server use the following syntax. Note: The RADIUS secret must be a minimum of 8 characters.
- radius -s1 <RADIUS secret> then <enter>.
- To configure the RADIUS secret for the primary or secondary server use the following syntax. Note: The RADIUS secret must be a minimum of 8 characters.
radius -s2 <RADIUS secret> then <enter>
