- Consistent wording across Schneider Electric digital platforms and increased transparency on data processing and protection practices;
- Changes to address new regulatory requirements resulting from the CCPA (California Consumer Privacy Act);
- Specifying in our Cookie Notice examples of cookies and similar technologies we use.
Schneider Electric strongly supports the fundamental rights to privacy and data protection as well as compliance with national and international privacy laws.
If you have applied for employment with Schneider Electric, the personal information submitted with your job application will be used for recruitment and other customary human resources purposes as specified in the applicable privacy statement provided in our Career Center.
The data controllers of the data processing activities are the Schneider Electric subsidiaries who have determined the data processing means and purposes. They may vary on a case-by-case basis. For information you can contact us at Global-Data-PrivacyATschneider-electric.com [Replace in the address AT by @]
Any order made by you online is also subject to the terms and conditions provided on the relevant sites. You must read them.
4. Why do we collect and use personal information?
We use personal information for various purposes, including to fulfill orders and requests, to manage customer and prospect relationships, conduct surveys, improve our products, services, digital content, our websites and mobile applications as well as user journeys, manage user accounts and programs, analyze activities on our digital platforms, run marketing activities such as online targeting and advertising, provide user with contextual and relevant information, ensure the security of our activities, finance and quality control, trainings, reportings and analytics, protect against fraud, and, more generally, run our business activities.
Our primary goal in collecting information is to provide you with superior service and a smooth, efficient and personalized experience while using our digital content.
You can find more information in section 7.5. What type of personal information do we process?
Schneider Electric processes various types of personal information including identity and contact related information, professional related information, information about preferences, interactions with us, financial related information, online traffic data and the content you provide to us. In most instances this information is obtained from customers, partners and users. We also purchase lists from marketing agencies and obtain information from our partners, through Cookies and social networks.
Personal information (also called personal data) is any information relating to an identified or identifiable individual. An identifiable individual is one who can be identified, directly or indirectly, in particular by reference to an identifier or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity.
In most instances we collect personal information directly from users who have a business relationship with us. We may also obtain information through a reseller or a business partner, by purchasing customer lists from marketing agencies, from your online browsing experience, from social networks when you connect with these network’s credentials and through Cookies.
You can find more information in section 7.
6. Why do we disclose personal information to others?
We disclose personal information to other Schneider Electric subsidiaries and to our suppliers, advertising and marketing agencies, with social networks if you use their login credentials, with other companies if you register with Schneider Electric credentials, competent regulatory bodies and authorities and business successors.
Schneider Electric is a global group of companies which works as one. To provide the best service to customers, prospects and users, personal data may be accessed by personnel working for different entities. It may be the case, for example, for customer relationship management, sales or product support, marketing, product development purposes, improvement of the products, services and digital content, data quality checks, or security, finance, regulatory and compliance purposes.
We resort to supplier to carry out data processing activities and to provide our products, services and online content to you. These suppliers include, without limitation, providers of hosting facilities, information systems, advertising and marketing agencies, IT support, security services, financial services, carriers who deliver products, outside accounting firms, lawyers and auditors.
We ensure all suppliers working under contract for Schneider Electric are compliant with data privacy laws and aligned with Schneider Electric guidelines.
We also disclose personal information as follows:- In connection with the provisions of our products and services, we may disclose personal information to (and receive personal information from) those partners that provide product or service functionality. For example, we may partner with companies to integrate smart home functionality into our smart home hardware products. These disclosures are necessary for you to utilize the products and features.
- In connection with the provision of advertising, we may share some limited personal information (e.g. device identifiers, Cookie identifiers) with ad exchanges or agencies that manage advertising on third-party websites and apps on which you may see advertising. You can restrict this sharing by exercising Your Privacy Choices .
- Schneider Electric may disclose your personal information as necessary to potential buyers and successors in title, to facilitate a merger, consolidation, transfer of control or other corporate reorganization in which Schneider Electric participates.
- Aggregated with other information, in such a way that your identity cannot reasonably be determined (for example, statistical compilations).
You can find more information in section 7.
We will not sell or rent your personal information for monetary consideration to a third party without your permission.