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Video: Why does ATS22 softstarter trip on SnbF and this code cannot be cleared?

Issue:
SnbF Fault occur on Altistart 22

Resolution:
SnbF indicates that too many starts were attempted within a time period based on the settings for parameters Snb (number of starts) and SLG (starts period).  The soft start can be reset after the "starts period" has timed out. Control power needs to be applied for the control board to timeout.  Another option is to set parameter Snb to OFF and then cycle power to the ATS22. The fault code SnbF will clear.  Snb should then be set to the desired "number of starts" for the application.

If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:

Frequently Asked Questions - Schneider Electric (se.com)

If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)

Schneider Electric USA

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