Issue
A user would like to obtain information regarding the licensing for a Power Monitoring Expert system.
Product Line
Power Monitoring Expert (PME) 7.2.x
Power Monitoring Expert (PME) 8.x
Power Monitoring Expert 9.0
Power Monitoring Expert 2020
Power Monitoring Expert 2021
Power Monitoring Expert 2022
Power Monitoring Expert 2023
Power Monitoring Expert 2024
Environment
Power Monitoring Expert Floating License Manager
Power Monitoring Expert License Configuration Tool
Schneider Electric Software Licensing Web Portal
Schneider Electric Software Licensing Sales Portal
Resolution
You can obtain licensing information from an Activation or Entitlement ID by following steps listed below.
In addition, there is short video attached to this article which provides step-by-step instructions for obtaining licensing information.
The Entitlement ID will be included in correspondences from Schneider Electric after purchasing a Power Monitoring Expert license.
If the software has already been activated, the Activation IDs can be obtained through the Floating License Manager application on the Power Monitoring Expert system.
Power Monitoring Expert 2020 and earlier:
Once the Activation or Entitlement ID has been obtained, you can obtain the associated licensing information from the Schneider Electric Software Licensing Web Portal.
- Open a browser (preferably Chrome or Firefox) and navigate to www.se.com/licensing
- Click Manage my licenses
- Enter the ID and click search
- Results will provide licensing information
Power Monitoring Expert 2021 and later:
- Open the License Configuration Tool on the PME host computer.
- Once open, observe the Activation ID.
- Go to Sales Portal on your browser of choice and sign in.
- Go to the Manage Sites section.
- Enter the Activation ID in the search bar and observe the information.