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Why can't I change most settings on my Altivar Drive?

Issue:
Customer cannot make parameter changes on Altivar Drive.

Resolution:

The most common reason is because the drive is running
- If the drive is running, most parameters are locked and cannot be changed until the drive is stopped
- Altivar Process Drive, ATV61/71
  - Check Drive Status on top left corner
- ATV312, ATV32, ATV12
  - Check main display. If it shows a frequency reading, then it is running

If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:

Frequently Asked Questions - Schneider Electric (se.com)

If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)