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Does Schneider Electric warrant damaged low voltage products to ensure they operate in a safe manner?
Issue:
Square D's policy for warranting or handling equipment that has been damaged by water

Product line:
I-Line busway sold and supported in North America

Environment:
Specifications

Cause:
Equipment was damaged during installation.

Resolution:
Schneider Electric does not warrant water damaged products. Once a busway product is damaged Schneider Electric can no longer ensure that the product will operate in a safe manner.
It is recommended to replace this damaged busway section.

Please contact your Distributor whom you made your purchase for return and replacement assistance.

Schneider Electric USA

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