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What information is needed to create a competitive cross reference?
Issue:
How to select a Schneider Electric product as replacement as a substitute for a non-Schneider Electric device

Product Line:
All merchandise products such as but not limited to:
  • Circuit Breakers
  • Panel Boards
  • Distribution Equipment
  • Motor Control Equipment
  • Surge Protective Devices

Environment:
Products sold and used in the United States

Cause:
It is often necessary to find substitute for a non-Schneider Electric product

Resolution:
In order to create a cross reference for a competitors part (that is not currently loaded in the product cross reference tool) some basic information is necessary.
We will need:
  • A complete part number for the competitors product,
  • a datasheet if available
    • if not available we need to know:
      • the customer's application
      • voltage and load requirements
      • any accessories

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