Issue:
SCP powers up but doesn't show any devices or meters.
Product Line:
Conext SCP
Environment:
New Installation using Conext SCP and compatible units.
Cause:
Xanbus connection issues.
Resolution:
Make sure Xanbus ports are being used throughout the system including the Terminator at each end of the daisy chain. Make sure to use known good Cat5e cables (standard Ethernet at least 6ft long). Try connecting one unit at a time while verifying unit appears on device list of SCP.
SCP powers up but doesn't show any devices or meters.
Product Line:
Conext SCP
Environment:
New Installation using Conext SCP and compatible units.
Cause:
Xanbus connection issues.
Resolution:
Make sure Xanbus ports are being used throughout the system including the Terminator at each end of the daisy chain. Make sure to use known good Cat5e cables (standard Ethernet at least 6ft long). Try connecting one unit at a time while verifying unit appears on device list of SCP.
Released for: Schneider Electric USA
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