Our Brands

Impact-Company-Logo-English Black-01-177x54

Schneider Electric USA Website

Welcome to our website.
		
How can we help you today?
The ATV320 is showing STO on the screen?

Issue:
ATV320 STO status on screen.

Product line:
Altivar 320

Resolution:
On the terminal block, look for P24. There must be a jumper between P24-STO.
Without this jumper the drive will display STO on the screen and will not be able to run.

If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:
Frequently Asked Questions - Schneider Electric (se.com)

If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:
Support | Schneider Electric Global (se.com)

Schneider Electric USA

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:
  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Center
  • Where to buy
  • Get a Quote
  • Find our Offices
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Tech Support: 877-342-5173
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings