How do I address external battery frames connected to a Symmetra LX system that features an integrated XR cabinet?

Search FAQs

You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

Issue
How do I address external battery frames connected to a Symmetra LX system that features an integrated extended run (XR) cabinet?

Product Line
Symmetra LX

Environment
Symmetra LX with built-in XR frame only (for example, SYA16K16PXR or SYAF16KXR9T)

Cause
Because of the integrated XR frame, addressing may not be intuitive. This document describes the correct addressing scheme to ensure proper operation.

Resolution
The user must set the first external extended runtime cabinet to "3" vs the normal "2" setting. The built-in battery cabinet acts as frame "2" even though it is integrated into the mainframe.