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Issue:
Only have access to Status and SUP Menu on ATS48.
Product Line:
ATS48 Soft starter with remote HMI
Environment:
All
Cause:
keypad is locked or stuck on SUP menu
Resolution:
The remote keypad has a locking switch to prevent tampering with settings. On the back of the remote keypad, there is a 3 position switch. If this switch is in the ``FULLY LOCKED`` position, it will not allow access to any menus other than SUP. Move this switch to the ``FULLY UNLOCKED`` position to gain access to all menus within the starter.
Note: If the remote keypad was removed while in the locked position, the ATS48 will remain locked. Reconnect the keypad and then move switch to "FULLY UNLOCKED" position.
Only have access to Status and SUP Menu on ATS48.
Product Line:
ATS48 Soft starter with remote HMI
Environment:
All
Cause:
keypad is locked or stuck on SUP menu
Resolution:
The remote keypad has a locking switch to prevent tampering with settings. On the back of the remote keypad, there is a 3 position switch. If this switch is in the ``FULLY LOCKED`` position, it will not allow access to any menus other than SUP. Move this switch to the ``FULLY UNLOCKED`` position to gain access to all menus within the starter.
Note: If the remote keypad was removed while in the locked position, the ATS48 will remain locked. Reconnect the keypad and then move switch to "FULLY UNLOCKED" position.
Released for: Schneider Electric Vietnam


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