Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Which drives allow a program file to be transferred from the Multi-Loader without being powered up?

Issue:
What Drives can transfer a program file from Multi-Loader without it being powered up?

Product Line:
VW3A8121 Multiloader tool

Resolution:
ATV12, ATV32, and ATV320 drives will accept a file transfer from the VW3A8121 Multi-Loader while the VFD is unpowered, still in the box.
The ATS22, ATS48, ATV212, ATV61 and ATV71 all have to be powered up before the Multi-Loader can transfer the program file.

If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:
Frequently Asked Questions - Schneider Electric (se.com)

If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:
Support | Schneider Electric Global (se.com)

Schneider Electric Vietnam

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:
  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Center
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings