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Goals and Symptoms
When attempting to link modules to a meter the error message 'bad handle detected' is displayed in Designer. In the event log there may be errors such as the following:
Client Subsystem: can not add statement: Ball_Plant_3.MDP_6 does not exist in the NOM database
Creating a new module to link to the meter does not help to fix the problem.
Causes and Fixes
The following solution should solve the issue:
- Restart the ION Services
- If that does not solve the problem, stop all ION Services, delete the tree file (...ION Enterprise\config\trees) for the malfunctioning devices, then start the services again.
Released for:Schneider Electric Vietnam
