Which meters can ION Setup extract DGD log information from?

Search FAQs

You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

Issue
Retrieving DGD logs from ION meters when troubleshooting issues.

Product
ION Setup, ION6200, ION7300, ION7330, ION7350, ION7400, ION7500, ION7550, ION7600, ION7650, ION7700, ION8300, ION8400, ION8500, ION8600, ION8650, PM8000

Environment
ION Setup

Resolution
ION Setup can extract DGD logs from ION7400, ION7500, ION7550, ION7600, ION7650, ION8300, ION8400, ION8500, ION8600, ION8650, PM8000 meters.
It cannot extract DGD logs from ION6200, ION7300, ION7330, ION7350, ION7700 meters.