You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
When Runtime Manager is started it will hang up and only say that it is not responding, all server processes will not use any additional CPU.
Product Line:
Powerlogic Scada Expert version 7.40, 7.30, 7.20
Cause:
This has been seen on systems with multiple CPU's and they are set to use "ALL" for each process when running the 'Computer Setup Wizard'.
Resolution:
Modify the CPU that each process uses from "ALL" to a set CPU from the Computer Setup Wizard. Once this is done the runtime project will start as normal.
When Runtime Manager is started it will hang up and only say that it is not responding, all server processes will not use any additional CPU.
Product Line:
Powerlogic Scada Expert version 7.40, 7.30, 7.20
Cause:
This has been seen on systems with multiple CPU's and they are set to use "ALL" for each process when running the 'Computer Setup Wizard'.
Resolution:
Modify the CPU that each process uses from "ALL" to a set CPU from the Computer Setup Wizard. Once this is done the runtime project will start as normal.