You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
The drive does not stop, when the run command is removed.
Product Line:
Altivar 61, Altivar 71, Altivar 312, Altivar 212, Altivar12, Altivar 32
Environment:
All serial numbers
Cause:
The VFD is not responding to the stop command.
Resolution:
1). Verify how the drive is receiving the stop command.
2). Verify if the drive is programmed to get the stop command from that source.
3). Verify the drive is not in local control.
4). Check if the run signal is jumpered/bypassed
5). Check to see if the motor is backfeeding voltage back into the drive.
The drive does not stop, when the run command is removed.
Product Line:
Altivar 61, Altivar 71, Altivar 312, Altivar 212, Altivar12, Altivar 32
Environment:
All serial numbers
Cause:
The VFD is not responding to the stop command.
Resolution:
1). Verify how the drive is receiving the stop command.
2). Verify if the drive is programmed to get the stop command from that source.
3). Verify the drive is not in local control.
4). Check if the run signal is jumpered/bypassed
5). Check to see if the motor is backfeeding voltage back into the drive.
Released for: Schneider Electric Vietnam










Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales enquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Centre
Find support resources for all your needs, in one place.