You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
Altivar 12 with InF3 fault.
Product Line:
ATV12
Environment:
All serial numbers for ATV12
Cause:
N/A
Resolution:
This is an internal issue with the drive.
Power the drive down.
Once the display is blank, power the drive back up.
If the drive faults on InF3, a factory reset can be done by going to ConF menu and set FCS to InI (hold for 2 seconds).
Power cycle the drive.
If this does not fix the issue, it is recommended that the drive be replaced.
Altivar 12 with InF3 fault.
Product Line:
ATV12
Environment:
All serial numbers for ATV12
Cause:
N/A
Resolution:
This is an internal issue with the drive.
Power the drive down.
Once the display is blank, power the drive back up.
If the drive faults on InF3, a factory reset can be done by going to ConF menu and set FCS to InI (hold for 2 seconds).
Power cycle the drive.
If this does not fix the issue, it is recommended that the drive be replaced.
Released for: Schneider Electric Vietnam
